Issues of organizational forms of rendering administrative services

  • Nataliia Khliborob Ivan Franko National University of Lviv
Keywords: administrative services, Center of providing administrative services, electronic administrative services, Unifi ed State Portal of administrative services

Abstract

Article considers the main practical issues of organizational forms of rendering administrative services. Author described factors, that cause ineffi ciency of Centers of administrative services: in particular, gaps and contradictions in legal regulation of rendering administrative services, lack of information to the public about the innovations in rendering administrative services, poor controls, lack of motivation and poor responsibility from the center’s staff. It is stressed, that it is necessary to provide electronic form of rendering administrative services through the Unifi ed State Portal of administrative services, to provide best practices of leading democracies in the world.

References

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Published
2019-02-22
How to Cite
Khliborob, N. (2019). Issues of organizational forms of rendering administrative services. Administrative Law and Process, (3(13), 62-72. Retrieved from https://applaw.net/index.php/journal/article/view/276
Section
General administrative law